When responding to wedding photography inquiries, it can sometimes feel overwhelming. You want to be personable but professional. You’ll also want to personalize the response and ensure clients don’t feel like it’s a canned email. During a busy season, you might have to respond to dozens of inquiries each week. Having a virtual assistant for wedding photographers can be a game-changer for inquiry responses.

Provide Your Wedding Photography VA a List of FAQs

The first thing you should do is prepare a list of questions that you regularly receive from clients. This can include everything from wedding photography pricing to travel options. Your virtual assistant should know all about how to answer the basic questions of your business. Do you do albums? Are there watermarks on the images? Share any possible questions you think a potential client may ask.

Set Up an Email Address for Your Virtual Assistant to Use

If you want to fully hand off the email portion of your business, set up an email for your virtual assistant for wedding photographers. It will make your business look even more professional and give some distance from clients that cause a hassle. Plus, you won’t have to worry about your inbox being flooded with things that can be easily handed off.

Provide Your Wedding Photography Virtual Assistant with Calendar Access

It will help you hand over your email management if you give them access to your calendar. This will help them to respond to inquiries and set up meetings. They can check your availability ahead of time and cut down on questions. If you use a CRM, your calendar will usually show up there to make things even easier.

Use a CRM to Manage All Inquiries and Followups

Speaking of CRMs… let’s talk about inquiry management overall! If you’re not 100% ready to hand over all communications, allow your wedding photography VA to respond in the CRM. You can monitor the conversations from there and step in when needed. Plus, you can create automated follow-ups and canned responses that your assistant can tailor to each client.

Train Your Virtual Assistant for Wedding Photographers on Style and Branding

To create a more personalized experience with communications, your assistant should know the ins and outs of your business. Explain your style and brand and ask them to be on the same page. When couples reach out and let you know they’re camera-shy, your assistant can step in to explain how you can help them. It will make email communications a breeze in your business.

Draft Email Responses That You’re Dreading Replying To

Ever received an email and… you just couldn’t even? Have your virtual assistant draft email responses for you that you can review and customize before hitting send. Sometimes, it just takes an extra set of eyes to alleviate the burden of a tough message. Work with your team to craft the perfect response when you’re not ready to face it.

Find a Wedding Photography VA Who Can Meet Your Needs

At the Genie VA, our team loves to assist photographers with communication management. From direct responses to drafting emails, we’re always happy to help. Reach out to our team of experienced virtual assistants for wedding photographers to help grow your business. We’d love to take something off your plate! As fellow small business owners, we get you – it’s all in the details, and we’re there to help.

Photography Credit: Nathan Dumlao